Privacy Policy – Cosy Needs

Effective Date: November 2024

At Cosy Needs, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide when visiting or purchasing from Cosy Needs.

1. Information We Collect

When you visit our website, we may collect the following types of personal information:

  • Personal Identification Information: This includes your name, email address, phone number, shipping address, and billing details.
  • Order Information: When you make a purchase, we collect payment details such as credit card information and product order history.
  • Device Information: We collect technical data, such as your IP address, browser type, time zone, and the device used to browse our site.
  • Cookies and Tracking Technologies: Our website uses cookies to improve your browsing experience, remember your preferences, and collect information about your online behavior.

2. How We Use Your Information

We use your information for various purposes, including:

  • Processing Orders: To fulfill your orders, manage payments, and send order confirmations and updates.
  • Communication: To contact you with updates, newsletters, promotions, and customer support inquiries.
  • Improving Our Services: To analyze and improve website functionality, products, and your overall experience.
  • Security and Fraud Prevention: To detect, prevent, and address fraud or any unauthorized activity on our website.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with third-party service providers for specific purposes, such as:

  • Payment Processing: We work with secure payment gateways to process your transactions.
  • Shipping Partners: To fulfill and deliver your orders.
  • Analytics Providers: To improve your experience by understanding how users interact with our site.

We ensure all third-party service providers adhere to privacy standards to protect your information.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to provide you with a personalized experience, including:

  • Remembering preferences and shopping cart details.
  • Tracking your browsing behavior for website performance improvements.
  • Delivering personalized ads based on your interests.

You can disable cookies or adjust your browser settings, but this may impact your ability to use certain features of our website.

5. Data Security

We implement technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our website uses secure encryption protocols (such as SSL) to protect data during transmission. However, no online transmission method is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: Request a copy of your personal information held by us.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request deletion of your personal information, subject to legal or operational obligations.
  • Opt-out: Opt-out of receiving marketing communications at any time.

To exercise any of these rights, please contact us at cosyneeds@gmail.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their policies.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We recommend reviewing this policy periodically to stay informed on how we protect your data.

9. Contact Us

For any questions or concerns about this Privacy Policy, please contact us at:

Cosy Needs
Email: cosyneeds@gmail.com
Address: [Mirpur Sec 6 Block B Lane 1]